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Building a comprehensive service system

From production to after-sales service, we give you peace of mind.

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Complete service process

Strict control over every step is a guarantee of quality.

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Customer needs

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Market Analysis and Pricing

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Product development/new process development, changes

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Contract and order review

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Production Plan

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Specialized inspection

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Manufacturing process

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Measurement, Analysis and Improvement

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Delivery and after-sales service

Megasonic cleaning system lifecycle repair service

We provide one-stop product repair services with guaranteed after-sales support.

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Transducer aging/damage

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Transducer failed to bond with cavity

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Generator circuit malfunction (such as a burnt-out power amplifier resulting in no megahertz sound wave output).

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Frequency drift/runaway, poor cleaning uniformity

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Seal failure/leakage at the connection between the vibrating plate and the tank

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Generator system error/communication failure

Fast after-sales response; on-site within 24 hours.

Our comprehensive after-sales service support system gives you peace of mind.

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Response speed

We respond within 30 minutes and arrive at the user's site within 24 hours to ensure that equipment malfunctions are addressed as soon as possible.

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Maintenance principles

Repair services rely on original manufacturer technology to ensure that equipment is restored to its initial cleanliness standard.

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Double protection

We offer both remote diagnostics and on-site service, with a professional engineering team to accurately pinpoint problems and minimize downtime.

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Regular follow-up visits

Regular follow-up visits and preventative maintenance recommendations help customers achieve efficient and stable production, and comprehensively improve equipment utilization and lifespan.

If you have any needs regarding product selection (such as frequency matching for post-particle cleaning in advanced packaging),
technology verification (such as wafer particle removal rate testing), or equipment maintenance, please feel free to contact the HKD team.

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